Color sorter after-sales service personnel training meeting

This color sorter after-sales service personnel training mainly includes the following contents:

1. Product knowledge training: understand the technical parameters such as the principle, structure, and performance characteristics of the color sorter, and conduct in-depth analysis of the relevant control software, hardware, and operation interface of the machine, so that after-sales service personnel can deeply understand the product and provide users with more Professional technical support.

2. Troubleshooting of common faults: Through explanations and demonstrations, the after-sales service personnel can master the common fault analysis and troubleshooting methods of the color sorter, including mechanical faults, electrical faults, software faults and other problems.

3. Maintenance skills: The color sorter is a high-precision equipment that requires regular maintenance and maintenance. After-sales service personnel need to learn maintenance methods and skills, and be familiar with the maintenance time nodes to ensure the good operation of the color sorter.

4. Customer service skills: color sorter after-sales service personnel need to have certain customer service skills, including training on customer reception, communication skills, problem solving skills, customer relationship maintenance, etc., so that after-sales service personnel can effectively solve problems for customers ,Improve customer satisfaction.

5. Practical drills: Through on-the-spot operation drills, after-sales service personnel can better grasp the operation of the color sorter, conduct more accurate fault analysis and troubleshooting, and provide customers with more comprehensive and professional after-sales service support.

Color sorter after-sales service personnel need to pass professional training to fully master the technical knowledge and maintenance skills of color sorters, improve customer service capabilities, and provide customers with better after-sales service support.